Job Description
Join our dynamic team at Urban Night Services as an Evening Part-Time Customer Service Associate! We're seeking motivated individuals to provide exceptional support during our peak evening hours. Enjoy flexible scheduling, competitive pay, and an immediate start date. This role offers a fantastic opportunity to develop customer service skills while contributing to a vibrant downtown Detroit community. No prior experience required – we provide comprehensive training!
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Process transactions accurately using POS systems
- Manage inventory and maintain organized retail spaces
- Resolve customer inquiries with professionalism and empathy
- Collaborate with team members to ensure seamless evening operations
- Adhere to safety protocols and store cleanliness standards
Qualifications
- Availability to work evenings (4 PM - 12 PM) and weekends
- Strong communication and interpersonal skills
- Basic math proficiency and comfort with technology
- Reliable transportation to downtown Detroit location
- Ability to stand for extended periods
- Positive attitude and problem-solving mindset
- High school diploma or equivalent preferred