Job Description
Immediate Hire: Evening & Weekend Positions Available!
Fresno Community Services is urgently seeking motivated individuals to join our dynamic team as Evening Part-Time Customer Service Associates. This is your opportunity to start immediately and contribute to our mission of serving the Fresno community with excellence. Enjoy flexible evening and weekend schedules while gaining valuable experience in a supportive environment.
Why Join Us?
- Competitive hourly pay with potential for bonuses
- Immediate start date – no waiting!
- Comprehensive training provided
- Positive, team-oriented culture
- Opportunities for advancement
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Assist clients with inquiries, account management, and service requests
- Maintain accurate records and documentation in our CRM system
- Collaborate with team members to resolve complex issues efficiently
- Support community outreach initiatives during evening/weekend events
- Adhere to company policies and service standards at all times
- Contribute to a positive, inclusive work environment
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred but not required
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving abilities and attention to detail
- Availability for evening shifts (4 PM - 10 PM) and weekends
- Basic computer proficiency with Microsoft Office Suite
- Reliable transportation to our Fresno location