Job Description
Join our vibrant team at City Hospitality Group as an Evening Part-Time Customer Service Associate! We're seeking energetic individuals to deliver exceptional guest experiences during our peak evening hours at our downtown San Antonio location. This flexible role offers competitive pay, a dynamic work environment, and opportunities for advancement. Perfect for students, professionals seeking supplemental income, or anyone with a passion for hospitality.
Responsibilities
- Provide outstanding customer service to evening patrons in a high-volume restaurant setting
- Process payments accurately using POS systems while maintaining cash handling protocols
- Prepare and serve beverages, appetizers, and main courses with attention to presentation
- Manage reservations and seating arrangements during busy evening shifts
- Collaborate with kitchen and service staff to ensure seamless guest experiences
- Maintain clean and organized dining areas throughout shift
- Resolve guest inquiries and concerns with professionalism and empathy
Qualifications
- Previous customer service or hospitality experience preferred
- Flexible availability including evenings, weekends, and holidays
- Strong communication and interpersonal skills
- Ability to multitask efficiently in a fast-paced environment
- Basic math proficiency for cash handling
- Food safety certification (or willingness to obtain)
- Positive attitude with team-oriented mindset
- Must be 18+ years of age