Job Description
Are you seeking evening part time jobs that offer flexibility and professional development? Global Tech Solutions UK is currently hiring dedicated individuals to join our high-performing night shift team in the heart of London.
In this pivotal role, you will be the face of our support operations during the evening hours. We pride ourselves on a culture that values work-life balance, making this an ideal opportunity for those looking for reliable part time work or evening employment. If you are detail-oriented and thrive in a dynamic environment, we want to hear from you.
Key Highlights:
- Competitive hourly rate with shift allowances for night work.
- Flexible scheduling to accommodate your lifestyle.
- Modern office environment in the City of London.
- Comprehensive training and career progression opportunities.
Responsibilities
- Manage a high volume of incoming customer inquiries via phone and email during evening and night shifts.
- Provide accurate technical troubleshooting and product support to UK-based clients.
- Document all customer interactions and resolutions accurately in our CRM system.
- Maintain a professional and empathetic tone while handling challenging situations.
- Collaborate with the day shift team to ensure seamless service continuity and issue resolution.
Qualifications
- Previous experience in customer service or technical support is preferred.
- Must be available to work evening and night shifts, including weekends and holidays.
- Strong communication skills and the ability to explain complex concepts clearly.
- Ability to work independently with minimal supervision.
- Valid UK residency and right to work in the UK.