Job Description
Join our dynamic team at Urban Hospitality Group as an Evening Guest Services Specialist! We're seeking friendly, energetic professionals to deliver exceptional guest experiences during our peak evening hours. This flexible part-time role offers competitive compensation in a vibrant downtown Dallas setting. Perfect for students, career-changers, or anyone seeking a rewarding evening schedule. Enjoy a supportive work environment with opportunities for advancement and skill development.
Responsibilities
- Provide exceptional guest assistance and check-in/check-out services
- Manage reservation systems and optimize guest room assignments
- Handle cash transactions and process payments accurately
- Coordinate with housekeeping and maintenance teams
- Respond to guest inquiries and resolve issues promptly
- Perform nightly audits and report generation
- Maintain clean and organized front desk area
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with reservation systems
- Flexible schedule availability including weekends
- Positive attitude and problem-solving mindset
- Valid Texas driver's license (if required for errands)