Job Description
Join our dynamic hospitality team in Oklahoma City's vibrant downtown! We're seeking enthusiastic Evening Guest Services Associates to deliver exceptional experiences during our peak evening hours. This flexible part-time role offers competitive pay and a welcoming work environment perfect for students, second-job seekers, or those seeking work-life balance.
Responsibilities
- Provide exceptional customer service to guests during evening hours (3 PM - 11 PM)
- Manage check-in/check-out procedures efficiently using our property management system
- Handle guest inquiries and resolve issues with professionalism and empathy
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams for seamless operations
- Assist with event setup and guest reception for evening functions
- Maintain a clean and organized front desk area at all times
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic proficiency with hotel management software
- Flexible availability including weekends and holidays
- Positive attitude with problem-solving mindset
- High school diploma or equivalent required
- Must be 18+ years of age