Job Description
Join our dynamic team at Memphis Hospitality Group as an Evening Guest Services Associate! We're seeking friendly, reliable individuals to deliver exceptional customer experiences during our peak evening hours. This flexible part-time role is perfect for students, night owls, or anyone seeking supplemental income with evening availability.
Our team thrives on creating memorable guest interactions, and we're looking for passionate professionals who embody our commitment to Southern hospitality. Enjoy a supportive work environment, competitive pay, and the opportunity to be part of Memphis's vibrant hospitality scene.
Responsibilities
- Provide exceptional customer service to guests during evening hours
- Manage front desk operations including check-ins, check-outs, and reservation management
- Handle guest inquiries and resolve issues promptly with professionalism
- Process payments and maintain accurate transaction records
- Collaborate with housekeeping and security teams for seamless operations
- Uphold cleanliness and safety standards in public areas
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Basic computer proficiency and POS system knowledge
- Valid driver's license (if required for errands)
- Ability to stand for extended periods and lift up to 25 lbs