Job Description
Join our dynamic team at Urban Hospitality Group as an Evening Guest Services Associate! We're seeking energetic individuals to deliver exceptional customer service during our peak evening hours. This part-time position offers flexible scheduling and the opportunity to work in Oklahoma City's vibrant hospitality scene. If you're passionate about creating memorable guest experiences and thrive in fast-paced environments, we want to hear from you!
Responsibilities
- Provide exceptional customer service to guests during evening hours
- Manage check-in/check-out processes efficiently
- Handle guest inquiries and resolve concerns promptly
- Coordinate with housekeeping and maintenance teams
- Maintain accurate guest records and reservation systems
- Process payments and manage cash handling procedures
- Ensure lobby and common areas are impeccably maintained
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer proficiency with reservation systems
- Flexible schedule availability including evenings and weekends
- Valid Oklahoma driver's license (if required for errands)
- Positive attitude and problem-solving mindset