Job Description
Join our dynamic team at Capital Premier Hospitality as an Evening Receptionist and become the welcoming face of our prestigious Washington, DC location. We're seeking a polished professional to deliver exceptional guest experiences during our high-traffic evening hours. This urgent opening offers competitive compensation, flexible scheduling, and opportunities for career growth in the heart of the nation's capital.
Responsibilities
- Manage front desk operations during evening shifts (4 PM - 12 AM)
- Provide exceptional customer service to guests and staff
- Handle multi-line phone calls and digital communications
- Process check-ins/check-outs using hotel management software
- Coordinate concierge services and guest requests
- Maintain meticulous security protocols and access control
- Prepare daily reports and manage reservation systems
Qualifications
- Minimum 1 year front desk/reception experience
- Proficiency with PMS systems (e.g., Opera, Cloudbeds)
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Professional appearance and demeanor
- Flexibility to work evenings, weekends, and holidays
- Basic knowledge of DC area attractions and services