Job Description
Join our dynamic team at CityStay Hospitality Group and kickstart your career in Boston's thriving hospitality industry! We're seeking enthusiastic Evening Front Desk Agents to deliver exceptional guest experiences during our busiest hours. No prior experience required – we provide comprehensive training to help you succeed. Enjoy flexible evening shifts while building valuable skills in customer service, communication, and problem-solving. This is your perfect entry point into hospitality with opportunities for growth and advancement.
Responsibilities
- Check in/out guests efficiently using our property management system
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional appearance and demeanor
- Assist with luggage and guest transportation arrangements
- Conduct security rounds and monitor property access
Qualifications
- No prior experience required – training provided
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Availability for evening shifts (3 PM - 11 PM)
- Basic computer literacy and willingness to learn systems
- Professional appearance and positive attitude
- Ability to multitask in a fast-paced environment
- High school diploma or equivalent (preferred)