Job Description
Are you looking for evening part time jobs in London that offer weekly pay and a flexible schedule? Apex Workforce Solutions is looking for dedicated individuals to join our high-performance night shift team.
We are currently seeking a reliable Customer Support Specialist to assist our clients during the evening hours. This role is perfect for those seeking a modern work environment, competitive pay, and the flexibility to balance their personal life with their career.
Key Benefits:
- Weekly Pay: Get paid every Friday.
- Modern Technology: Work with the latest CRM tools.
- Flexible Shifts: Choose from various evening slots.
- Growth Opportunities: Clear path for advancement.
If you have excellent communication skills and a desire to help others, we want to hear from you.
Responsibilities
- Handle inbound and outbound customer inquiries via phone and email during evening shifts.
- Resolve customer issues efficiently while maintaining a high level of professionalism and empathy.
- Document all interactions accurately in the CRM system.
- Collaborate with the day-shift team to ensure seamless service continuity.
- Adhere to company policies, quality assurance standards, and compliance regulations.
- Identify opportunities to upsell or cross-sell products/services where appropriate.
Qualifications
- Previous experience in customer service or support roles is preferred.
- Strong verbal and written communication skills.
- Ability to work independently and as part of a collaborative team.
- Reliable internet connection and a quiet workspace.
- Willingness to work non-traditional hours, including evenings and weekends.
- Basic computer literacy and typing proficiency.