Job Description
Are you looking for a flexible evening part-time job in San Antonio that offers growth and competitive pay? San Antonio Logistics Hub is currently seeking motivated Entry Level Customer Support Representatives to join our dynamic team.
Work in a modern, collaborative environment with no prior experience required. We provide comprehensive training to help you succeed. If you are reliable, a great communicator, and ready to start your career in the evening, we want to hear from you.
Why Join Us?
- Flexible Scheduling: Choose shifts between 3:00 PM and 11:00 PM.
- Competitive Pay: Earn $17.00 - $22.00 per hour based on performance.
- Modern Equipment: Get top-of-the-line tech and ergonomic workstations.
- Career Growth: Clear pathways to management and specialized roles.
Responsibilities
- Assist customers via phone, email, and chat regarding product inquiries and order status.
- Resolve customer issues efficiently while maintaining a positive, professional tone.
- Input and verify customer data accurately into our CRM systems.
- Collaborate with the logistics team to ensure timely delivery updates.
- Document customer feedback and report recurring issues to management.
- Meet daily and weekly performance KPIs and quality standards.
Qualifications
- High School Diploma or GED equivalent required.
- Must be available to work evenings, weekends, and holidays as needed.
- Basic computer proficiency and typing skills (35+ WPM).
- Strong verbal and written communication skills.
- Reliable transportation and punctuality are essential.
- No prior experience necessary; we train all new hires.