Job Description
Join our dynamic team at CityConnect Services as an Evening Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional service during our peak evening hours. This immediate hire opportunity offers flexible scheduling while making a real impact in our community. Enjoy competitive pay, comprehensive training, and a supportive work environment designed for growth. If you thrive in fast-paced settings and value teamwork, apply today to start your rewarding career journey!
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Process transactions accurately using POS systems and maintain organized records
- Resolve customer inquiries with empathy and efficiency while maintaining company standards
- Collaborate with team members to ensure seamless evening operations
- Assist with inventory management and store presentation during evening shifts
- Contribute to a positive, inclusive work environment for colleagues and customers
- Adhere to all safety protocols and company policies during operating hours
Qualifications
- High school diploma or equivalent; relevant experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings (typically 4 PM - 10 PM) with flexible availability
- Basic proficiency with technology and point-of-sale systems
- Customer-focused mindset with problem-solving abilities
- Reliable transportation to and from worksite
- Positive attitude and willingness to learn new processes
- Ability to stand/walk for extended periods during shifts