Job Description
Join our dynamic team at Sunset Hospitality Solutions as an Evening Customer Service Specialist! We're seeking friendly, energetic individuals to provide exceptional guest experiences during our evening operations. This flexible part-time role is perfect for students, parents, or professionals seeking supplemental income with weekday evening hours (4 PM - 10 PM). Enjoy competitive pay, a positive work environment, and opportunities for advancement within our growing hospitality group.
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Manage reservation systems and process bookings efficiently
- Handle guest inquiries and resolve concerns with professionalism
- Assist with evening check-in/check-out procedures for guests
- Collaborate with team members to ensure seamless operations
- Maintain accurate records and documentation
- Contribute to a clean, welcoming environment
Qualifications
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings and weekends reliably
- Basic computer proficiency with reservation systems
- High school diploma or equivalent required
- Positive attitude and problem-solving mindset
- Ability to stand/walk for extended periods
- Valid Florida driver's license (if transportation needed)