Job Description
Join our dynamic team as an Evening Customer Service Specialist and enjoy the flexibility of a part-time role with weekly pay! We're seeking friendly, reliable individuals to provide exceptional support to our Baltimore-based clients during evening hours. This position offers immediate start, competitive compensation, and a supportive work environment. Perfect for students, parents, or anyone seeking evening hours with consistent weekly paychecks. No weekends required!
Responsibilities
- Handle inbound customer inquiries via phone and digital channels
- Resolve service issues with empathy and efficiency
- Process transactions and maintain accurate records
- Collaborate with day team for seamless service continuity
- Adhere to company protocols and compliance standards
- Support inventory management and order processing
- Contribute to team performance goals
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work independently in evening shifts
- Basic computer proficiency with CRM systems
- Positive attitude and adaptability
- Reliable transportation to downtown Baltimore
- Must pass background check