Job Description
Welcome to Metro Support Services, where we value your time and dedication. We are currently seeking a reliable Evening Customer Service Associate to join our dynamic team in Washington DC.
Whether you are a student looking for extra income or a professional seeking a flexible schedule, this role offers the perfect balance. We pride ourselves on providing weekly pay and a supportive work environment.
Why Join Us?
- Weekly Paychecks: Get paid every Friday without the wait.
- Flexible Scheduling: Work evening shifts that fit your lifestyle.
- Modern Tools: Work from home or our downtown DC office.
Ready to take the next step in your career? Apply today!
Responsibilities
- Assist customers via phone, email, and chat during evening hours.
- Resolve product inquiries and troubleshoot issues efficiently.
- Maintain accurate customer records in our CRM system.
- Collaborate with the morning shift team to ensure seamless operations.
- Provide feedback on common customer issues to improve services.
Qualifications
- High school diploma or equivalent (GED).
- Previous customer service experience is preferred but not required.
- Proficiency in Microsoft Office Suite and basic computer skills.
- Strong verbal and written communication abilities.
- Availability to work evenings (4:00 PM - 12:00 AM) and weekends.