Job Description
Join our dynamic team at Louisville Community Services as an Evening Customer Service Specialist! We're urgently seeking enthusiastic individuals to provide exceptional support during our peak evening hours. This role offers a flexible schedule (4-9 PM, Mon-Fri) with opportunities for growth in a supportive environment. Perfect for students, parents, or anyone seeking supplemental income with weekends off!
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Process transactions and maintain accurate records using our CRM system
- Assist clients with account inquiries and resolve issues efficiently
- Collaborate with team members to ensure seamless evening operations
- Contribute to a positive, inclusive workplace culture
- Complete training modules to enhance service delivery skills
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience preferred
- Strong communication and problem-solving abilities
- Basic proficiency with Microsoft Office Suite
- Reliable transportation and punctuality
- Ability to work independently and as part of a team
- Positive attitude under pressure during peak hours