Job Description
Join our dynamic team as an Evening Customer Service Specialist at Coastal Hospitality Group! We're seeking friendly, energetic individuals to deliver exceptional guest experiences during our peak evening hours. This flexible part-time position offers competitive pay and a supportive work environment perfect for students, parents, or anyone seeking a rewarding evening schedule.
Located in the heart of Virginia Beach's oceanfront district, our establishment attracts a diverse clientele of tourists and locals. You'll be the face of our brand, ensuring every interaction leaves a lasting positive impression. No prior hospitality experience required—we provide comprehensive training!
Responsibilities
- Deliver exceptional customer service with a warm, professional demeanor
- Process transactions accurately using POS systems
- Handle customer inquiries and resolve concerns promptly
- Maintain clean, organized workstations and common areas
- Collaborate with team members to ensure seamless operations
- Adhere to all safety and hygiene protocols
- Assist with inventory management and restocking
Qualifications
- Excellent communication and interpersonal skills
- Ability to work evenings (3 PM - 11 PM) including weekends
- Strong attention to detail and problem-solving abilities
- Basic computer proficiency
- Positive attitude and team player mindset
- Reliable transportation to Atlantic Avenue location
- Must be 18+ years old