Job Description
Join Atlanta's premier hospitality team as an Evening Customer Service Specialist! We're seeking dynamic individuals to deliver exceptional guest experiences during evening hours at our downtown venue. This flexible role offers competitive pay, growth opportunities, and a vibrant work culture. Perfect for students, professionals, and career changers seeking rewarding part-time work.
Enjoy a supportive environment with comprehensive training, employee discounts, and potential for advancement into full-time roles. Our commitment to work-life balance ensures schedules accommodate your lifestyle while delivering outstanding service.
Responsibilities
- Deliver personalized guest experiences with exceptional communication skills
- Manage reservations, check-ins, and billing systems with precision
- Address guest inquiries and resolve concerns promptly
- Collaborate with cross-functional teams to ensure seamless operations
- Maintain pristine venue standards through regular inspections
- Process payments and maintain accurate transaction records
- Support event coordination during evening functions
Qualifications
- High school diploma or equivalent; college students encouraged
- 1+ years customer service or hospitality experience preferred
- Strong problem-solving and conflict resolution abilities
- Proficient with point-of-sale systems and digital platforms
- Flexible schedule availability including weekends and holidays
- Professional appearance and polished communication skills
- Ability to thrive in fast-paced, high-energy environments
- Valid Georgia driver's license (if applicable to role duties)