Job Description
Join our dynamic team as an Evening Customer Service Specialist at Sunset Retail Solutions! We're seeking friendly, energetic individuals to provide exceptional support during our peak evening hours. This flexible part-time role offers competitive pay and opportunities for growth in a supportive environment. Perfect for students, parents, or anyone seeking a rewarding evening schedule. Enjoy our modern retail space and team-oriented culture while making a real impact on customer satisfaction.
Responsibilities
- Deliver outstanding customer service via in-person and digital channels during evening hours
- Process transactions accurately using POS systems and maintain organized cash handling
- Resolve customer inquiries and concerns with empathy and efficiency
- Assist with inventory management and store presentation standards
- Collaborate with team members to ensure seamless evening operations
- Participate in evening training sessions and process improvements
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings (4 PM - 10 PM) weekends as needed
- Basic computer proficiency and POS system experience
- Reliable transportation and punctuality essential
- Positive attitude and problem-solving abilities