Job Description
Join our dynamic team as an Evening Customer Service Specialist and become the face of Nashville Community Services! This flexible part-time role offers the perfect opportunity to gain valuable experience while supporting our community-focused initiatives. Enjoy competitive pay, a supportive work environment, and training that requires no prior experience. Work evenings (4 PM - 10 PM) with weekends off and contribute to meaningful local projects. Apply today to start your rewarding career journey!
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Manage and resolve client inquiries with empathy and professionalism
- Accurately document interactions in our CRM system
- Collaborate with team members to ensure seamless service delivery
- Assist with community outreach programs and event coordination
- Maintain organized records of customer feedback and service trends
- Support administrative tasks including scheduling and data entry
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Ability to work independently and in team settings
- Basic computer proficiency with MS Office Suite
- Reliable transportation to our downtown Nashville location
- Positive attitude and commitment to community service
- Flexibility to work evenings (4 PM - 10 PM)
- No prior experience required - comprehensive training provided