Job Description
Are you looking for a rewarding opportunity that fits your lifestyle? Apex Support Solutions is seeking a dedicated Evening Customer Service Representative to join our dynamic team in El Paso, Texas.
As a leader in customer satisfaction, we pride ourselves on our flexible scheduling and supportive work environment. Whether you are a student, a parent, or simply looking to supplement your income, this part-time role offers the perfect balance between professional growth and personal freedom.
Why Join Us?
- Competitive hourly pay ($16.00 - $20.00/hr).
- Flexible evening shifts (4:00 PM - 12:00 AM).
- Comprehensive training and career advancement opportunities.
- Employee discounts and wellness benefits.
Responsibilities
- Handle high-volume customer inquiries via phone and email with a focus on resolving issues efficiently.
- Assist customers with product information, returns, and account management during evening hours.
- Maintain a clean, organized, and welcoming work environment.
- Collaborate with the day shift team to ensure seamless operations.
- Document customer interactions and feedback accurately in the CRM system.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service experience is preferred but not mandatory.
- Must be available to work evenings, specifically between 4:00 PM and 12:00 AM.
- Strong verbal communication and interpersonal skills.
- Basic computer proficiency and ability to navigate web-based platforms.
- Reliable transportation is required.