Job Description
Join Atlanta Solutions Group as an Evening Customer Service Representative and enjoy the flexibility of part-time work with weekly pay! We're seeking friendly, professional individuals to support our clients during evening hours. This role offers a dynamic work environment where your communication skills directly impact customer satisfaction. Perfect for students, parents, or anyone seeking supplemental income with a consistent schedule.
Our Atlanta-based team thrives on collaboration and innovation. As a key member of our customer experience team, you'll have access to comprehensive training and ongoing support. Enjoy competitive pay, weekly direct deposit, and a supportive culture that values work-life balance. Apply today and start earning as early as next week!
Responsibilities
- Handle inbound customer inquiries via phone and digital channels with professionalism
- Resolve customer issues efficiently while maintaining high satisfaction scores
- Process transactions and update customer records accurately
- Collaborate with team members to address complex customer needs
- Adhere to company protocols while maintaining service quality standards
- Document interactions and provide detailed feedback for process improvement
Qualifications
- High school diploma or equivalent required
- 6 months customer service experience preferred
- Strong verbal and written communication skills
- Ability to work independently in a fast-paced environment
- Basic computer proficiency with CRM software
- Flexible availability Monday-Friday 5 PM - 10 PM
- Positive attitude and problem-solving mindset