Job Description
Join our dynamic team at Minneapolis Community Center and enjoy a flexible evening schedule while making a meaningful impact in your community! We're seeking passionate individuals to provide exceptional customer support during evening hours. This role offers the perfect work-life balance with weekday shifts between 4 PM - 10 PM and weekend availability. Benefit from competitive pay, comprehensive training, and a supportive environment where your contributions are valued.
As a cornerstone of our community outreach, you'll connect with diverse residents and assist with program registrations, facility inquiries, and event coordination. Our commitment to flexibility means you'll have predictable schedules with advance notice, perfect for students, parents, or anyone seeking supplementary income. Apply today and become part of Minneapolis's premier community hub!
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person inquiries during evening hours
- Manage program registrations and facility bookings using our digital platform
- Process payments and maintain accurate financial transaction records
- Coordinate event logistics and support community program facilitators
- Update and manage participant databases with detailed information
- Collaborate with day-shift staff for seamless service continuity
- Contribute to monthly service improvement initiatives
Qualifications
- High school diploma or equivalent; college students strongly encouraged
- Minimum 6 months customer service or hospitality experience
- Exceptional verbal communication and conflict resolution skills
- Proficiency with Microsoft Office Suite and basic CRM software
- Ability to work independently with minimal supervision during evening shifts
- Flexibility to cover weekends and holidays as needed
- Valid Minnesota driver's license (for occasional off-site events)
- Background check clearance required