Job Description
Join our dynamic team as an Evening Customer Service Representative in Oklahoma City! We're urgently hiring energetic individuals to provide exceptional support during evening hours. This flexible part-time role offers competitive pay, immediate start opportunities, and a chance to make a real impact. Perfect for students, parents, or anyone seeking supplemental income with weekday/evening schedules. Enjoy a supportive environment with comprehensive training and growth potential within our nationally recognized staffing agency.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders and update customer accounts accurately
- Collaborate with team members to ensure seamless service delivery
- Document interactions and maintain detailed case notes
- Adhere to company protocols and security guidelines
- Contribute to continuous improvement initiatives
Qualifications
- High school diploma or equivalent required
- Minimum 6 months customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work evenings (4 PM - 12 PM) and weekends
- Proficient with CRM software and MS Office Suite
- Reliable transportation and punctuality essential
- Positive attitude and team-oriented mindset
- Basic knowledge of retail/service industry