Job Description
Join our dynamic team at Sunset Solutions Inc. and kickstart your career in customer service! We're seeking enthusiastic Evening Customer Service Representatives to deliver exceptional experiences to our clients. This flexible part-time role is perfect for students, career-changers, or anyone seeking evening hours in Wichita's vibrant business landscape.
Enjoy competitive pay, comprehensive training, and a supportive environment where your growth matters. No experience needed—we'll equip you with all the skills needed to succeed!
Responsibilities
- Handle inbound customer inquiries via phone and email with professionalism
- Process transactions and resolve billing discrepancies
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Adhere to company protocols while maintaining a customer-first approach
- Contribute to continuous improvement initiatives
Qualifications
- High school diploma or equivalent (students encouraged to apply)
- Strong communication and active listening skills
- Basic computer proficiency with willingness to learn new systems
- Ability to multitask in a fast-paced environment
- Reliable transportation and evening availability (4 PM - 10 PM)
- Positive attitude with problem-solving aptitude
- No prior experience required – training provided