Job Description
Join a dynamic team in Phoenix, AZ!
We are looking for a reliable and friendly Evening Customer Service Associate to join our growing company. If you are looking for a stable job with evening hours and competitive pay, this is the perfect opportunity for you. We pride ourselves on exceptional service and offer a supportive work environment.
Why Work With Us?
- Competitive hourly wage ($18 - $22/hr).
- Evening shifts available (3:00 PM - 11:00 PM).
- Comprehensive benefits package including health insurance.
- Opportunities for advancement within the company.
- Discounts on company products.
Don't miss out on this chance to grow your career in Phoenix. Apply today!
Responsibilities
- Provide exceptional customer service to clients via phone and in-person during evening hours.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Address and resolve customer inquiries and complaints in a professional manner.
- Assist with inventory management and stock organization.
- Collaborate with the morning shift team to ensure a seamless handover.
- Maintain a clean and organized workspace.
- Upsell products and services to meet sales targets.
Qualifications
- High school diploma or GED equivalent.
- Previous experience in customer service, retail, or call center environments.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Reliable transportation to and from work.
- Proficiency with basic computer applications (Microsoft Office Suite).
- Must be available to work evenings and weekends.