Job Description
Are you looking for evening part time jobs in Mesa, AZ that offer flexibility and competitive pay? Mesa Valley Support Services is currently seeking a dedicated Customer Service Associate to join our growing team.
In this role, you will serve as the primary point of contact for our clients during the evening shift, ensuring a seamless and positive experience. We value a modern, inclusive culture where every team member can thrive and advance their career.
Why You Should Apply:
- Competitive Pay: Earn $18.00 - $22.00 per hour.
- Flexible Schedule: Set your own availability for evening shifts.
- Growth Opportunities: Clear pathways for internal promotion.
Responsibilities
- Manage incoming customer inquiries via phone, email, and live chat during evening hours.
- Resolve complex customer issues and complaints with patience and professionalism.
- Update customer records and process transactions accurately in the CRM system.
- Collaborate with the day shift team to ensure seamless handovers and operations.
- Maintain a high standard of product knowledge and service excellence.
- Assist with data entry and reporting tasks as needed.
- Adhere to all company policies, procedures, and safety guidelines.
Qualifications
- High school diploma or equivalent required.
- Previous experience in customer service, retail, or hospitality preferred.
- Strong computer proficiency with Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Ability to work independently during evening shifts.
- Must be available 3-4 evenings per week.
- Reliable transportation to the office.