Job Description
Join our dynamic team at Sunrise Solutions Group and launch your career in customer service! We're seeking motivated Evening Customer Service Associates for immediate openings in El Paso. Enjoy flexible evening schedules while making a real impact in our clients' experiences. No experience necessary – we provide comprehensive training!
Responsibilities
- Handle inbound customer inquiries via phone and chat with professionalism
- Process orders, returns, and account updates accurately
- Document interactions in CRM system with meticulous attention to detail
- Collaborate with team members to resolve complex customer issues
- Meet daily performance metrics for quality and efficiency
- Participate in ongoing product knowledge training sessions
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new software
- Reliable transportation for evening shifts (4 PM - 10 PM)
- Ability to work independently and as part of a team
- Positive attitude and problem-solving mindset
- Eligibility to work in the United States