Job Description
Join our vibrant team at Urban Hospitality Group as an Evening Customer Service Associate! Perfect for students, parents, or anyone seeking flexible evening hours in sunny San Diego. We offer competitive pay, a welcoming team environment, and opportunities for growth. Enjoy the city's nightlife after your shift ends at 11 PM. Apply today and start your rewarding part-time career!
Responsibilities
- Delight guests with exceptional customer service during evening hours
- Process reservations and manage front desk operations
- Handle guest inquiries and resolve issues promptly
- Collaborate with night team for seamless transitions
- Maintain cleanliness and safety standards in public areas
- Assist with event setup and breakdown as needed
- Update guest preference profiles for personalized service
Qualifications
- Available evenings 4 PM - 11 PM, weekends required
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency with reservation systems
- Positive attitude and team player mentality
- Valid California driver's license (if required for errands)
- Must pass background check