Job Description
Join our dynamic team at Grand Plaza Hotel as a Night Auditor, where evening hours meet exceptional hospitality! We're seeking detail-oriented professionals to manage overnight operations while ensuring guest satisfaction. This flexible role offers part-time and full-time options with competitive compensation and growth opportunities. Enjoy Seattle's vibrant nightlife while building a rewarding career in hospitality.
Responsibilities
- Manage front desk operations during overnight shifts (11 PM - 7 AM)
- Process guest check-ins/check-outs and handle billing inquiries
- Monitor security systems and respond to emergency situations
- Perform daily reconciliation of financial transactions
- Coordinate with housekeeping and maintenance teams
- Address guest concerns with exceptional service
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience
- Proficiency in hotel management software (e.g., Opera)
- Strong problem-solving and conflict resolution skills
- Ability to work independently with minimal supervision
- Valid Washington State driver's license (if required for errands)