Job Description
Join FlexiWork Solutions and kickstart your career while balancing your studies! We're seeking enthusiastic Evening Customer Service Associates to deliver exceptional experiences during our peak hours. This flexible role is designed for students who want to gain real-world experience without sacrificing their academic commitments. Enjoy competitive pay, modern training, and a supportive environment that values your growth.
Why You'll Love Working With Us:
- Flexible evening shifts (4 PM - 10 PM)
- Competitive hourly pay with performance bonuses
- Free parking and public transport reimbursement
- Professional development opportunities
- Student-focused scheduling around exams
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Process orders, returns, and account modifications efficiently
- Resolve customer issues using company protocols and resources
- Document interactions accurately in CRM systems
- Collaborate with day-team for seamless handoffs
- Participate in weekly training sessions
- Meet quality and productivity targets consistently
Qualifications
- Currently enrolled in any accredited college/university
- Excellent written and verbal communication skills
- Strong problem-solving abilities and patience
- Basic computer proficiency (CRM systems, Microsoft Office)
- Ability to work independently and as part of a team
- Flexibility to cover weekend shifts occasionally
- No prior experience required (training provided)