Job Description
Are you looking for a rewarding part-time opportunity in the heart of Memphis? We are seeking a dedicated Evening Customer Experience Specialist to join our dynamic team. If you thrive in a fast-paced environment and enjoy helping others, we want to hear from you!
As a key member of our evening operations, you will play a vital role in ensuring our clients receive top-tier service during the off-peak hours. Enjoy a flexible schedule that fits your lifestyle while building a career with a company that values its employees.
Why Join Us?
- Flexible Schedule: Work evenings (4:00 PM - 12:00 AM) with full weekend availability preferred.
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- Local Benefits: Support local Memphis businesses and community growth.
Responsibilities
- Manage Customer Inquiries: Provide exceptional support via phone, email, and in-person during evening shifts.
- Operational Oversight: Monitor daily operations, ensuring all safety protocols and efficiency standards are met.
- Inventory Management: Assist with nightly inventory checks and stock replenishment to ensure readiness for the next day.
- Team Collaboration: Communicate effectively with the day shift team to ensure seamless transitions and continuity of service.
- Problem Resolution: Handle customer complaints and issues professionally, escalating when necessary to management.
Qualifications
- High School Diploma: or GED equivalent required.
- Reliable Transportation: Must be able to commute to our Memphis location consistently.
- Communication Skills: Excellent verbal and written communication abilities in English.
- Time Management: Ability to prioritize tasks effectively during busy evening periods.
- Customer-Focused Attitude: A genuine desire to help and serve customers.