Job Description
Are you looking to earn extra cash from the comfort of your home? Apex Digital Solutions is urgently hiring entry-level support representatives for our evening remote shift. Join a fast-growing team and enjoy the flexibility of working part-time while building your career.
About the Role:
We are seeking motivated individuals to assist our clients via chat and email. This is a remote position perfect for students, parents, or anyone seeking a flexible schedule. No prior experience is required—we provide full training!
Responsibilities
- Respond to customer inquiries via email, chat, and phone support during evening hours.
- Resolve customer issues efficiently and professionally to ensure high satisfaction rates.
- Enter and update customer information accurately into our CRM database.
- Assist in troubleshooting basic technical issues for end-users.
- Collaborate with team leads to improve response times and service quality.
- Maintain a professional and positive demeanor in all communications.
Qualifications
- Must reside in the United States and be located in Ohio.
- Reliable high-speed internet connection and a quiet workspace.
- Basic computer skills and familiarity with web browsers.
- Strong written and verbal communication skills.
- Ability to work flexible evening shifts (e.g., 4:00 PM - 10:00 PM).
- Must be legally authorized to work in the US.