Job Description
Join our dynamic team as a Part-Time Entry-Level Customer Service Specialist in Atlanta, GA! This is your perfect opportunity to launch your career in a supportive environment with comprehensive training. We're seeking enthusiastic individuals who thrive in fast-paced settings and want to make a real impact. Enjoy flexible scheduling, competitive pay, and opportunities for growth within our rapidly expanding company.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with professionalism and empathy
- Process orders, returns, and exchanges using our CRM system
- Collaborate with team members to resolve complex customer issues
- Maintain accurate customer records in our database
- Identify upsell opportunities to enhance customer experience
- Participate in weekly training sessions to improve product knowledge
- Contribute to team goals and performance metrics
Qualifications
- High school diploma or equivalent (students welcome)
- 0-2 years of customer service experience
- Strong communication and problem-solving skills
- Basic proficiency with Microsoft Office Suite
- Ability to work 20-25 hours weekly with flexible scheduling
- Positive attitude and willingness to learn
- Reliable transportation to our Atlanta office
- Passion for helping others succeed