Job Description
Join our dynamic team as an Entry-Level Customer Service Specialist in the heart of San Antonio! This part-time role is perfect for motivated individuals starting their career journey. You'll be the first point of contact, delivering exceptional service to our diverse community while gaining valuable experience in a supportive environment. Enjoy flexible scheduling and opportunities for professional growth with a mission-driven organization.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism
- Resolve service issues efficiently and escalate complex matters appropriately
- Process transactions and maintain accurate client records
- Collaborate with team members to ensure seamless service delivery
- Contribute to continuous improvement of customer experience processes
- Attend training sessions to enhance product knowledge and soft skills
- Uphold company standards for quality and compliance
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Basic computer literacy and comfort with CRM systems
- Strong communication skills in English (bilingual Spanish a plus)
- Positive attitude and problem-solving mindset
- Ability to work flexible hours including weekends
- No prior experience required – comprehensive training provided
- Valid Texas ID and reliable transportation