Job Description
Join our dynamic team at Urban Retail Solutions as an Entry-Level Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional service while kickstarting their careers in Oklahoma City's thriving retail sector. This flexible part-time position offers hands-on experience in client relations, problem-solving, and operational support within a fast-paced environment. Perfect for students or career changers seeking growth opportunities without long-term commitments.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and accuracy
- Process transactions and maintain detailed records in our CRM system
- Collaborate with team members to resolve customer issues promptly
- Assist with inventory management and store operations as needed
- Participate in ongoing training to enhance product knowledge and service skills
- Support promotional events and weekend shifts when required
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Basic computer proficiency with ability to learn new software quickly
- Strong communication skills and friendly, approachable demeanor
- Reliable transportation and consistent availability for weekend/evening shifts
- Attention to detail and ability to multitask in a busy environment
- No prior experience required – training provided