Job Description
We are looking for ambitious individuals to join our fast-paced team in Detroit. As an Entry-Level Customer Service Specialist, you will be the face of our brand, helping our community with their needs while developing valuable professional skills. We offer a supportive environment, comprehensive training, and clear pathways for career advancement.
Don't let this opportunity pass you by. Apply today to start your journey with us.
Responsibilities
- Handle a high volume of incoming customer inquiries via phone and email with a focus on resolution and satisfaction.
- Assist customers in finding products and services that best fit their needs.
- Process transactions accurately and efficiently using point-of-sale systems.
- Collaborate with team members to ensure store operations run smoothly.
- Maintain a clean and organized workspace to uphold company standards.
- Stay updated on product knowledge and company policies to provide accurate information.
- Identify opportunities to upsell or cross-sell products to increase revenue.
Qualifications
- High School Diploma or GED equivalent required.
- Previous customer service or retail experience is a plus but not required.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and a proactive attitude.
- Ability to work flexible hours, including weekends and holidays.
- Must be reliable, punctual, and detail-oriented.