Job Description
Join our dynamic team at Phoenix Growth Partners as an Entry-Level Customer Service Specialist! This is your gateway to a rewarding career in London's thriving business district. We provide comprehensive training and a supportive environment to help you excel. Perfect for students, career changers, or anyone seeking flexible hours with growth potential. Enjoy competitive pay, modern workspace, and opportunities to develop valuable skills in client relations and problem-solving.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat
- Process orders and resolve billing issues efficiently
- Update customer records in CRM systems
- Collaborate with team to improve service quality
- Participate in ongoing training programs
- Maintain accurate documentation of interactions
Qualifications
- No prior experience required – training provided
- Strong written and verbal communication skills
- Proficient with basic computer applications
- Excellent problem-solving abilities
- Ability to work 20-25 hours per week
- Positive attitude and team player mindset