Job Description
Are you looking for a rewarding career opportunity in Houston, TX? Apex Support Services is seeking motivated individuals to join our team as Entry Level Customer Service Representatives. We offer a dynamic work environment, flexible part-time hours, and a clear path for career growth. No prior experience is necessary; we provide comprehensive training to help you succeed. Join us in delivering exceptional service to our clients and community.
Why Join Us?
- Competitive hourly pay ($18.00 - $22.00).
- Flexible scheduling to accommodate your lifestyle.
- Comprehensive training and professional development.
- A supportive and inclusive team culture.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Resolve customer complaints and issues with empathy and efficiency.
- Accurately enter and update customer information into our database systems.
- Assist in the processing of orders, returns, and exchanges.
- Collaborate with team members to improve overall service quality.
- Provide product and service information to customers.
- Perform basic administrative tasks and maintain a clean workspace.
Qualifications
- High school diploma or GED equivalent.
- Strong communication and interpersonal skills.
- Basic computer proficiency and typing speed.
- Ability to work in a fast-paced environment.
- Reliable transportation and punctuality.
- Willingness to learn new software and procedures.
- Flexibility to work evenings or weekends as required.