Job Description
Join our dynamic team as a Customer Service Representative and kickstart your career with no experience required! We're seeking friendly, motivated individuals to deliver exceptional support to our Tampa clients. Enjoy flexible scheduling, comprehensive training, and a supportive environment where your growth matters. Perfect for students, recent graduates, or career changers seeking a rewarding part-time opportunity in the heart of Tampa Bay.
Responsibilities
- Handle inbound customer inquiries via phone and email with professionalism
- Resolve billing issues and process transactions accurately
- Update customer records in our CRM system
- Collaborate with team members to resolve complex cases
- Identify opportunities to enhance customer experiences
- Maintain detailed documentation of interactions
Qualifications
- No prior experience necessary – full training provided
- High school diploma or equivalent required
- Strong communication skills and positive attitude
- Basic computer proficiency with willingness to learn new systems
- Ability to work 20-25 hours weekly including weekends
- Valid Florida driver's license if local travel required