Job Description
Join our dynamic team as an Entry-Level Customer Service Representative with flexible evening hours in sunny El Paso, TX! This role is perfect for students, parents, or anyone seeking a balanced work-life schedule while launching their career. Enjoy competitive pay, comprehensive training, and a supportive environment where your growth is prioritized.
At Horizon Connect Solutions, we value work-life balance and offer consistent evening shifts (typically 4 PM - 10 PM) with no weekends required. No prior experience is needed – we provide all the tools you need to succeed. Apply today and start your journey with a company that invests in its people!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve technical issues and provide clear solutions to client concerns
- Document interactions accurately in our CRM system
- Collaborate with team members to ensure seamless customer experiences
- Meet performance metrics while maintaining high-quality standards
- Participate in ongoing training to enhance product knowledge
- Uphold company policies and confidentiality guidelines
Qualifications
- High school diploma or equivalent (students welcome)
- Strong verbal communication skills in English
- Basic computer proficiency with ability to learn new software
- Reliable transportation and punctuality
- Positive attitude and problem-solving mindset
- Ability to work independently and as part of a team
- No experience required – comprehensive training provided