Job Description
Join our dynamic team as an Entry-Level Customer Service Associate at Peak Performance Solutions in beautiful Colorado Springs! This part-time role offers flexible hours (20-25 hrs/week) and is perfect for motivated individuals launching their career. We provide comprehensive training, a supportive work environment, and opportunities for growth within our rapidly expanding company. Enjoy competitive pay, employee discounts, and a positive workplace culture focused on excellence.
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process orders, returns, and exchanges with accuracy and efficiency
- Update and maintain customer records in our CRM system
- Collaborate with team members to resolve customer inquiries and issues
- Assist with inventory management and store operations as needed
- Participate in ongoing training to enhance product knowledge and service skills
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred but not required
- Strong communication and interpersonal skills
- Basic proficiency with Microsoft Office Suite
- Ability to work independently and as part of a team
- Reliable transportation and consistent availability
- Positive attitude and willingness to learn