Job Description
Keystone Support Services is looking for enthusiastic and motivated individuals to join our growing team in a part-time Customer Service Representative role. We value potential over experience and provide comprehensive training to help you succeed in your new career. This is an excellent opportunity for students or anyone looking for a flexible schedule in the Philadelphia area.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat with a friendly and professional demeanor.
- Process orders and manage customer accounts accurately and efficiently.
- Assist in data entry and maintaining up-to-date customer records.
- Identify customer needs and provide appropriate solutions or escalate issues to management.
- Collaborate with the team to meet daily and weekly performance targets.
Qualifications
- High school diploma or equivalent is preferred.
- Must have a reliable computer and high-speed internet connection.
- Excellent verbal and written communication skills.
- Ability to work independently and manage time effectively in a remote or hybrid environment.
- Willingness to learn new software and systems quickly.