Job Description
Join our dynamic team at Coastal Retail Solutions as an Evening Customer Service Representative! We're seeking motivated individuals to deliver exceptional customer experiences during our peak evening hours. This immediate hire position offers flexible scheduling, competitive pay, and the opportunity to grow with a leading retail partner. Perfect for students, parents, or anyone seeking supplemental income with a consistent schedule.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions accurately using POS systems
- Resolve customer concerns promptly and escalate when necessary
- Assist with inventory management and stock replenishment
- Maintain a clean, organized, and safe work environment
- Collaborate with evening shift team to achieve daily targets
- Adhere to company policies and security procedures
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings (4 PM - 10 PM) including weekends
- Basic math proficiency and comfort with technology
- Reliable transportation and punctuality
- Positive attitude and problem-solving mindset
- Must be available for immediate start