Job Description
We are seeking a dedicated and enthusiastic Customer Service & Data Entry Associate to join our growing team in Wichita. This is an excellent opportunity for individuals looking to start a career in a dynamic corporate environment. We offer comprehensive training and a supportive culture that encourages professional growth. If you are organized, detail-oriented, and ready to learn, we want to hear from you.
Why Join Us?
- Competitive hourly pay with performance bonuses.
- Flexible scheduling to accommodate your lifestyle.
- Comprehensive on-the-job training and career advancement opportunities.
- A modern, collaborative workspace in the heart of Wichita.
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions.
- Accurately input and maintain customer data into our database systems.
- Process incoming inquiries and resolve issues with a focus on customer satisfaction.
- Assist in the preparation of daily reports and administrative documents.
- Collaborate with team members to achieve daily sales and operational targets.
- Perform general office duties such as filing, scanning, and photocopying.
- Follow company policies and procedures to ensure compliance and efficiency.
Qualifications
- High school diploma or equivalent required.
- Basic computer proficiency with Microsoft Office Suite (Word, Excel, Outlook).
- Strong written and verbal communication skills.
- Ability to type at least 35 WPM for data entry tasks.
- Reliable internet connection and a quiet workspace for remote/hybrid tasks.
- Willingness to learn new software and company-specific systems.
- Prior customer service or retail experience is a plus but not required.
- Ability to work flexible hours, including weekends or evenings if needed.