Job Description
Join our dynamic team as a Evening Receptionist and enjoy the stability of weekly pay in Saint Paul's vibrant hospitality scene! We're seeking a polished professional to deliver exceptional guest experiences during evening hours. This role offers competitive hourly compensation with consistent weekly payouts, flexible scheduling, and opportunities for growth within our award-winning organization. If you thrive in fast-paced environments and value work-life balance, apply today to become the welcoming face of our premier establishment.
Responsibilities
- Manage front desk operations during evening shifts (5 PM - 1 AM)
- Handle guest check-ins/checkouts using property management systems
- Answer multi-line phone calls and route inquiries efficiently
- Process payments and manage financial transactions accurately
- Coordinate with housekeeping and security teams for seamless operations
- Resolve guest complaints with professionalism and discretion
- Maintain immaculate lobby and common area standards
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency in reservation systems (e.g., Opera, Fidelio)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Strong attention to detail with financial transactions
- Flexible availability including weekends and holidays
- Basic knowledge of Saint Paul area attractions preferred
- Valid Minnesota driver's license (if required for errands)