Job Description
Join our dynamic team as a Weekend Part-Time Customer Service Specialist! We're urgently hiring energetic individuals to deliver exceptional experiences during high-traffic evening and weekend shifts. Perfect for students, parents, or anyone seeking flexible hours with competitive pay. Enjoy a modern work environment with growth opportunities in one of San Jose's most vibrant retail hubs.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with exceptional professionalism
- Process transactions accurately using POS systems while maintaining security protocols
- Resolve complaints efficiently by implementing company-approved solutions
- Assist with inventory management and merchandising during off-peak hours
- Collaborate with team members to ensure seamless weekend operations
- Uphold brand standards through consistent visual merchandising
- Participate in weekend staff meetings and training sessions
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 1+ years customer service or retail experience preferred
- Strong verbal communication skills in English and Spanish a plus
- Ability to work independently with minimal supervision
- Proficient with basic computer applications and POS systems
- Flexible availability for weekend shifts (Saturday/Sunday 10AM-6PM)
- Valid California driver's license (if occasional deliveries required)
- Must pass background check and drug screening