Job Description
Join our dynamic team and enjoy the flexibility of evening/weekend shifts with same-day pay! QuickShift Staffing Solutions is seeking motivated Evening Customer Service Specialists in Minneapolis to deliver exceptional support while maintaining work-life balance. Perfect for students, parents, or anyone seeking flexible income without weekly wait periods. Our premium training and inclusive environment ensure you'll thrive while serving diverse clientele.
Responsibilities
- Handle high-volume customer inquiries via phone, email, and chat during evening/weekend shifts
- Resolve billing, account, and service issues with empathy and efficiency
- Process transactions and update records using proprietary CRM systems
- Collaborate with overnight teams for seamless service continuity
- Document interactions and report trends to improve customer experience
- Maintain strict confidentiality of customer data and company policies
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months customer service or retail experience preferred
- Exceptional verbal communication and problem-solving skills
- Ability to work independently with minimal supervision
- Reliable transportation to downtown Minneapolis location
- Basic proficiency with Microsoft Office and CRM platforms
- Flexibility to work alternating weekends and holidays as needed