Job Description
Join FlexiCare Solutions and transform your weekends into rewarding part-time work! We're urgently hiring Customer Service Specialists in New York, NY and Virginia with fully flexible schedules. Enjoy competitive pay, remote-friendly options, and the opportunity to make a real impact while maintaining your work-life balance.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve inquiries and complaints with empathy and efficiency
- Process transactions and maintain accurate documentation
- Collaborate with cross-functional teams to improve service quality
- Adhere to company policies and data security protocols
- Provide weekend coverage as per flexible scheduling agreement
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Excellent verbal and written communication skills
- Ability to work flexible weekend shifts (Sat/Sun)
- Proficient with CRM software and digital tools
- Strong problem-solving and multitasking abilities
- Positive, resilient attitude under pressure